Delinquency. Resolved.
Resolution packets for every late account.
Upload a delinquency list and ledger export. DuePact builds staff-reviewed packets with the recommended next action, configured-rule flags, and payment-plan options. Your team approves every action.
14,000+
Units under packet review at a Tier 1 REIT
100%
Human review before any action
15 min → 45 sec
Packet assembly per account
Aggregate operating metrics, January 2025–May 2026. Every packet required human review before action.
Built for the way you work
From delinquency list to approved action.
01
Export the ledger
Drop a CSV from AppFolio, Yardi, RealPage, Entrata, or Buildium. DuePact reads the delinquency list, ledger, and payment history.
02
Review the packet
Every late account gets a Resolution Packet: ledger summary, configured-rule flags, recommended action, and payment-plan options.
03
Approve the action
Your staff clicks approve. DuePact never sends a notice, fee, plan, or escalation on its own.
Human approval
DuePact recommends. You decide.
Every action requires approval
No notice, payment plan, fee, or legal referral sends without your staff clicking approve. DuePact drafts; you act.
Compliance-aware, not legal advice
Configure your local rules and fee schedules. DuePact flags constraints — but your team and counsel make the final call.
Resident data stays in your workspace
DuePact never contacts residents, shares data externally, or takes autonomous action.
Verified operator case
A Tier 1 REIT moved from spreadsheet packet assembly to nightly packet generation.
A Northwestern US residential operator with 14,000+ units used DuePact with Entrata BlueStream Cloud, Salesforce CRM, and an AWS Data Lake to replace manual Excel packet assembly with nightly Resolution Packet generation.
2 days → nightly
Before DuePact, ledger data was pulled from Entrata, formatted in Excel, annotated with policy flags, and emailed for review. The workflow created a two-day lag before tenant intervention.
15 min → 45 sec
In Q2 2026, packet assembly moved from 15 minutes per account to an automated 45-second generation window.
65% less context switching
Collections staff reported less time hunting across tabs for the right ledger, policy, and promise-to-pay context.
4.2% more cured accounts
Cured accounts increased before formal late-fee escalation while tenant satisfaction stayed flat.
Methodology: measured against the operator's own workflow records following production go-live on February 15, 2026. Customer name and logo are withheld at the operator's request.
“The packet structure forced us to standardize how we talk to the tenant. We aren't guessing why a tenant is late anymore; the packet tells us the exact policy violation.”
— Sarah J. Chen, Customer Success executive at a Tier 1 Residential REIT
Priced per unit, scaled to your portfolio
Full resolution packets for every delinquent account in your portfolio.
Single Property
Up to 150 units
Full resolution packets for one community.
- Resolution packets for all delinquent accounts
- Policy engine (1 jurisdiction)
- Payment-plan drafting
- Promise tracking
- Email support
Portfolio
151–1,000 units
Multi-property queue with portfolio reporting.
- Everything in Single Property
- Multi-property queue
- Portfolio reporting
- Assistance eligibility check
- Fee-compliance audit
- Priority support
Pricing shown here is the current public plan structure and should be verified before launch. Final billing, cancellation, refund, SLA, and procurement terms must match the signed customer agreement.